Review: Collage.com

12/09/2013

Disclaimer: I was sent the products in this post for review.  I was not paid for my opinions and all opinions are my own.

Okay, I don't know about you but I'm OBSESSED with Instagram.  My husband (bless him) doesn't understand why I take pictures on my phone then give them filters to make them look "old".  However, I love it. I love that I can take a picture and instantly share it and let's be honest...I wouldn't post half the selfies that I do without those filters!  The only issue I've ever found with Instagram is that it's really hard to find a way to print my photos.  Because of the filters and the cropping, they are often too small to print OR if you blow them up they become fussy and don't look as cool.

Collage.com offered me a chance to try out one of their 20x30 posters with ALL (well not all, but most, I mean I have 700 posts) in one huge collage! And let me tell you...I am in LOVE with it! I can't wait to frame it and hang it up on the wall.  I think a lot of family and friends will enjoy seeing it as well because it is a collage they can see pictures of us over the past 2 or 3 years!
Collage.com also offers a few different ways to showcase your collage.  From blankets and mouse pads to coffee mugs and cell phone cases there is a way to make these products for anyone you want to give a thoughtful gift to!  You can also import your photos from other social media like Facebook, Tumblr, even your regular computer not just Instagram.

I love that Collage.com was able to give this to me and I know that I'll be using these over the years to make collages for family members or even giving them as gifts to family members so they have pictures of the girls for years to come!

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13 comments

  1. Wow! This sounds really neat! I would probably leave out my Greedy Girl food pics but other than that this is a great idea! :)

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    1. yeah, I obviously left out the food pictures haha but I love it! Can't wait to frame it and get it up!

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  2. Non existent customer service. Not only was the blanket a week late..it was someone else’s blanket! Been e-mailing..and always automated response. They took my money but I have yet to receive my order. They even blocked me from their Facebook page because I demanded a response. Not happy at all…and wondering if they ever intended to honor their 100% satisfaction guarantee.

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    1. Hey MDLady1965 - first off, please accept my sincerest apologies for the delayed response. There was an unforeseen capacity issue with our blanket printer and as soon as we found out our entire team went into crisis mode to find a solution. We pulled on an additional print partner and were upgrading orders to 2 day and overnight so they would arrive in time. The backlog of customer service issues cause a 10x increase in our support volume - we've reallocated our entire staff including managers and developers to customer service and are still having trouble catching up.

      We're also sorry that you received the incorrect blanket. We will absolutely stand behind our 100% satisfaction guarantee - can you please email me personally at dan@collage.com and I'll be happy to help get your replacement order shipped?

      Thank you for your patience with us - we're making 100 + 1 changes to make sure that nothing like this ever happens again and that your next experience with our company is a great one. Please accept our sincerest apologies one last time and I will keep an eye out for an email from you so we can order your replacement product.

      Warm Regards,
      Dan

      Dan Hess
      Collage.com

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  3. Non existent customer service. Not only was the blanket a week late..it was someone else’s blanket! Been e-mailing..and always automated response. They took my money but I have yet to receive my order. They even blocked me from their Facebook page because I demanded a response. Not happy at all…and wondering if they ever intended to honor their 100% satisfaction guarantee.

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    1. Please see my response to your other post. Sorry for the inconvenience!

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  4. MDLady1965 - Did this Dan character ever get back to you to resolve your issues? I am still having no luck with them and I am waiting on two replacement blankets. I have emailed countless times and called and left countless messages. They are horrible and making me extremely upset. 100% satisfaction is a total lie. I placed three blanket orders and only received one with the quality I ordered. The other two are no thicker then a piece of felt and are completely ridiculous. I want to to know if Dan helped you because if he did, then I may try emailing him myself.

    Thanks,
    Alisha

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    1. Alisha, contact Dan at dan@collage.com. I'm not sure if he talked with MDLady1965 or not but he wrote me an email VERY quickly saying he would take care of any of my readers with issues. So try emailing Dan directly not customer service.

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    2. I will give this a try. Thank you for your suggestion and I will let you know if it works.

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    3. Well I emailed him right when you told me to and still haven't received a response two days later. Getting more and more frustrated.

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    4. My name is Shell with Collage.com. I am SO sorry to hear about these experiences. We have recently doubled our support staff to better assist our customers.
      Please email support@collage.com and I assure you that you will be helped immediately. We offer a 100% satisfaction guarantee, and I see that many of you are not satisfied. Please email us and we will fix this for you.
      Have a great day! Shell

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  5. Rather than "trust" that this company that was endorsed by The "Today Show", "The Talk" and "Good Morning America", I wish I had taken the time to carefully review this company prior to purchasing. The owner, Dan, does great injustice to the very sponsors promoting his business.

    My order was purchased using a my debit card. Immediately after ordering, the correct charge was taken out of my account. While the site clearly said my order "was being processed", upon review, and looking at the "share" photo (which was totally distorted with the "border" being on the extreme left side of the blanket, with no border at all on the other 3 sides), I knew I had to act quickly to remedy this.

    I immediately started calling and emailing in an attempt to stop production of "their" error. I spent an entire week waiting for a response. Only after attempting to get the owner's attention by threatening to "cancel" my order, did I receive a response. My prior emails to him went unanswered. Ultimately, I was told by Dan through email to move 2 photos and then move them back?????? As this made zero sense to me, I asked for clarification and was finally promised a phone call at 4:30 that day.

    Dan never did call me. I tried to make sense of his instructions, even reached out to technical expert friends that I know for help. I was clueless as to how Dan's instructions would correct the border problem. That this problem was not evident in the confirmation picture, which appears to be perfect, was very troubling.

    Currently, the Dan has used my debit card 3 times to disburse various amounts of money for my (one) purchase. His final invoice shows an additional $102.00 disbursement from my account IN ADDITION TO THE ORIGINAL $51.96 (price higher than the $35.00 deal, as I opted for 2 day shipping.) Living Social fee that was taken out of my account upon ordering. By no means do I qualify as a math expert, but it doesn't take a brain surgeon to figure out that a $51.96 purchase should not show up on your account summary 4 times and total upwards of $350.00. My emails have gone unanswered, the company has a non contact phone system, which is a recording that does not even avail itself to customers to leave a message. Instead, you are directed to email the company and promised a timely response.

    I am now forced to initiate a fraud investigation with my bank. I was unable to "stop" the money from being taken out of my account, as I was informed by my bank that when you choose to do business with a company and supply your card information, you are in fact stating that you "trust" them. They did, however, agree to a fraud investigation, as multiple charges for the same item is unconscionable.

    This entire experience has been a nightmare, consuming an entire week of non stop work attempting to correct a situation that should never have occurred in the first place. In the meantime, I am clueless as to whether or not I will ultimately receive no blanket, a defective blanket or FOUR blankets!!!! As to my expedited shipping charge, an impossibility, I'm sure, as this company cannot even manage to to process this order. NEVER IN MY LIFE HAVE I RECEIVED 4 INVOICES, WITH 4 SEPARATE INVOICE NUMBERS FOR THE SAME PRODUCT!

    As every step of my experience has been documented, I will proceed with the fraud investigation, notify the BBB and send all of my documentation to the 3 reputable sponsors that unknowingly generated business to Dan based on "good" faith.

    MY RECOMMENDATION TO ANYONE REMOTELY CONSIDERING DOING BUSINESS WITH THIS COMPANY - SAVE YOURSELF THE AGGRAVATION, STRESS, AND GREAT DEAL OF WASTED TIME.

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    1. My name is Shell with Collage.com. I am SO sorry to hear about these experiences. We have recently doubled our support staff to better assist our customers.
      Please email support@collage.com and I assure you that you will be helped immediately. We offer a 100% satisfaction guarantee, and I see that many of you are not satisfied. Please email us and we will fix this for you.
      Have a great day! Shell

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